These Key Technology Solutions Will Wow Your Event Guests
Modern event guests expect seamless, connected, and memorable experiences powered by technology. From smarter concession solutions to AI-driven personalization, today’s event tech sets the stage for efficiency, engagement, and excitement.
For organizers, these innovations set the standard for delivering world-class events that keep attendees coming back. Below, we’ve rounded up ten must-have technologies that elevate events of all kinds.
1) Smart Event Concession Services
Already a mainstay in sports stadiums, smart concessions offer substantial benefits for event attendees. Smart event concession stands include services like mobile ordering and upgraded POS systems. Smart concession solutions provide:
- Easier Access to Menus: Event attendees can browse menus for different stands or storefronts throughout your venue, giving attendees a comprehensive view of options.
- Reduced Wait Times: Easier access to menus leads to less attendee confusion and streamlined vendor-attendee interactions, reducing overall wait times.
- Consolidated Stocking: Online inventory tracking provides real-time, comprehensive updates about event supplies, ensuring popular items remain in stock for guests.
Due to both increased operational efficiency and more positive guest experiences, smart event concession services lead to higher sales for events.
2) Extended Reality (ER) Event Experiences
“VR,” “AR,” “MR” — there are a lot of “reality” buzzwords to keep track of lately. Thankfully, there’s one overarching umbrella these technologies fall under: Extended Reality (ER).
Extended reality refers to technology built to combine or reflect our tangible, real world with the digital experiences, whether within an entirely virtual or partially augmented world. The term encompasses a wide variety of technology solutions for events, including:
- Virtual Reality (VR): Computer-generated simulations of three dimensional environments, implemented via 3D near-eye displays and real-world pose tracking to simulate immersive virtual worlds.
- Virtual Reality Event Examples: Virtual facility walkthroughs, virtual product demos, 3D data visualizations
- Augmented Reality (AR): Computer-generated imagery superimposed onto the real world via a virtual display (such as a cell phone or a head-mounted display).
- Augmented Reality Event Examples: Digital overlays at event booths, image or animation projections, virtual try-ons, social media photo ops
- Mixed Reality (MR): Immersive computer-generated overlay that allows for real-time interactions between virtual reality and the real world.
- Mixed Reality Event Examples: Virtual product demonstrations, holograms, interactive simulations
Whatever the use case, extended reality technology connects event attendees with experiences inaccessible within the physical world, expanding the scope and capability of your event. With Grand View Research estimating the extended reality market to grow to USD 1,069.27 by 2030, this scope and capability is only set to grow.
3) IoT Connected Event Security
Both the real and virtual worlds are at risk of criminal attacks. An IoT connected security system is an essential piece of event technology to make sure your attendees stay safe as they navigate all realities at your event.
Types of security technology essential for event security include, but are not limited to:
- Online-connected surveillance cameras that can track potential security threats across your event from any device.
- Restricted network access to dangerous websites preventing online assailants from gaining access to your network via attendee devices.
- Verified captive network portals that monitor who uses your network, when they sign-in, and what they do once they’re logged in.
- Security checkpoints with mobile check-in, ensuring only authorized staff or attendees enter any given space at your event.
4) Contactless Event Technology
Contactless event technology and smart devices interact for seamless event experiences. You can integrate contactless event technology holistically throughout an event. These include:
- Contactless Check-In: Scan event tickets or area authorization without swiping cards or exchanging validation between security.
- Contactless Food Ordering: Order concessions online, avoiding lines at vendors and eliminating vendor hand-offs.
- Contactless Payment Options: Tap to pay for concessions, merchandise, and special demonstrations using cards or mobile payment options.
- Contactless Event Booths: Access data and demonstrations via contactless augmented reality solutions.
5) Mobile Event Ticketing
Mobile event ticketing is one of the most essential types of contactless event technologies. With ticketing platforms such as Ticketmaster, Eventbrite, and SeatGeek becoming standard, event venues from stadiums to concert halls have adopted mobile ticketing.
Whatever your event, mobile ticketing streamlines online ticket purchases and event entrance into a centralized experience; leverage mobile ticketing to stay up to date with rapidly evolving guest expectations.
6) RFID Event Technology
Similar to contactless technology, Radio Frequency Identification (RFID) is another means to identify event attendees without forcing additional interactions and stopgaps within your event. RFID technologies leverage electromagnetic fields to track tags attached to various objects.
RFID technology can be used in many of the same ways as contactless technology, but is often associated with specifically-designed devices including event-specific tags, cards, and bracelets. In tandem with other contactless technologies, RFID devices optimize your event and lead to even better guest experiences.
7) Special Event Webcasting
Exciting live experiences are the backbone of events and a driving force that gets attendees into your venue. With such wide-reaching appeal, why not extend the reach of your live experiences even further?
Whether through engaging corporate speakers or rocking live music performances, level up your event technology stack with special event webcasting. Leveraging infrastructure like connected cameras, audio equipment, and event streaming software, events can monetize their live experience through webcasting — including using free livestreams with ads or selling individualized links and logins.
8) Event Audience Engagement Tools
Leverage audience engagement strategies with technology to make live experiences even more exciting. Key ways to integrate technology with event audience engagement include using:
- Hybrid Q&A Sessions: Allow both online and in-person event attendees to ask questions via raised hands or online chat functions.
- Audience Engagement Polls: Ask virtual and real-world attendees to access a link and give immediate feedback to event experiences.
- Event Gamification: Send event guests through curated user journeys such as digital scavenger hunts, custom QR code routes, and more.
- Virtual Photo Booths: Encourage guests to share selfies and snapshots from their event experience using custom photo frames that are accessible to both remote and in-person guests.
9) Event Social Media Integration
Many of these event engagement tools also work hand-in-hand with event social media integration. Social media posts are another means to connect with people who weren’t able to attend your event in-person.
Platforms like LinkedIn and Instagram also allow event organizers to harness several engaging posts, including polls where attendees can review their experiences and targeted messaging to industry professionals.
10) Integrated AI Experiences
In a 2025 study, McKinsey & Company found 78% of survey respondents said their organizations use AI in at least one business function. The events industry is no different, making integrated AI experiences our final tech must-have. AI can integrate into diverse parts of your event, including but not limited to:
- Customer Support: AI Chatbots handle simple event support questions, allowing for live service professionals to handle more complex, pressing issues.
- Insights & Analytics: Let AI consolidate and analyze data about event sales, entrance times, and audience demographics.
- Targeted Networking: Use AI search functions to highlight industry professionals to serve as guest attendees, speakers, performers, and more.
All of these solutions and more can greatly optimize your event planning workflow, making life easier for employees and attendees alike.
Build Network Infrastructure That Supports Event Technology With Hospitality Network
Every technology solution on this list has one thing in common: it depends on a strong, reliable network infrastructure. Without it, even the most innovative event tech can fall flat. That’s where Hospitality Network comes in.
With decades of expertise designing and deploying custom connectivity solutions for stadiums, arenas, and convention centers, we provide the backbone that makes these technologies work flawlessly. From secure WiFi to scalable bandwidth, our solutions ensure your event technology delivers the wow factor your guests deserve. Contact us today to build the infrastructure your event needs to support future technology.
