Even though it is off-season, it’s time for stadiums to make some upgrades in anticipation of the new season. To offer the best stadium experience, arenas need to stay at the cutting edge of technology. That means incorporating the latest advances in fan experience.

Need help staying ahead of the new stadium technology trends? Read on below to discover what trends are predicted to dominate smart stadium design.

Managed WiFi for World Class Stadiums

A cutting-edge WiFi network serves as the backbone of any smart stadium experience. Fans have come to expect wireless internet connection at football and sports games. Wireless connection allows access to a whole suite of apps, social content, and more. Without reliable connectivity, many features that excite fans about smart stadiums can become tedious, frustrating chores.

Because stadium networks need to support tens of thousands of devices, maintaining stadium internet connectivity is no small task. Dedicated stadium WiFi management, like the solutions provided by our team, help keep stadiums online through the biggest games.

Several trends in smart stadium technology tie directly to network connectivity. High-bandwidth WiFi opens the doors to each of these opportunities, allowing for innovation.

Connected, Interactive Social Sharing

Fans love to boast their team pride and show off stadium experiences on social media. High-speed WiFi in stadiums allows fans to share their favorite memories in real-time. From exciting moments like game-winning plays to unexpected bonding amongst rival supporters, wireless connection gives fans every opportunity to go viral.

Smart stadiums can even leverage social media as a substantial part of their fan experience. By implementing hashtags and monitoring social activity, stadiums can track engaging social content from fans. Stadiums can then display hot posts on designated digital signage throughout the stadium. Top content can even make it to the main stadium display, letting the entire arena share the moment.

Well implemented social sharing keeps fans involved and gives them a hands-on way to control the stadium experience. Without internet connectivity, fans lose out on these community-building experiences.

Immersive Virtual Fan Experiences

Virtual experiences add another layer of engagement for all kinds of football fans. Through downloadable AR apps, stadium spectators can view the field with engaging information overlays. These fan experience apps offer a unique mixed reality experience.

Overlays can include in-depth game statistics, instant replays of contentious calls, and in-depth analysis to satisfy hardcore fans. Or, for more casual spectators, augmented reality can entertain by projecting more fantastical animations.

Instant Access to Stadium Concessions

In tight games, fans rarely want to leave their seats to get concessions. Online concession sales solve this problem and keep food revenue flowing throughout the game. By connecting to fan experience software like a website or app, ordering food and drinks online is a simple and painless process that helps prevent fans from missing any unforgettable gameplays.

Connected concession sales also help make it easier to analyze data. Online tracking lets stadium owners know when and what fans want to eat and drink at any point of the game, which can be leveraged to help optimize concessions offerings and increase ROI.

Contactless Stadium Experiences

Contactless stadium experiences have rapidly risen in both popularity and mainstream use. With advances in RFID and NFC technology, guests can now enter stadiums, pay for concessions, and interact with stadium experiences without touching a single part of the physical stadium.

In turn, contactless technology lets guests interact with stadiums on their own terms. Stadium surfaces may be touched by hundreds, sometimes thousands of spectators at every event. By integrating contactless access, guests who prefer to avoid those surfaces can — while more traditional guests can do things the old-fashioned way.

These experiences also allow for greater guest convenience. With holistic, contactless access to every aspect of the stadium, fans that choose contactless options won’t have to worry about carrying cash, credit cards, or paper tickets. Instead, they can access everything they need from their smart devices. Speaking of which…

Convenient, Comprehensive Wearable Devices

Wearable devices offer yet another alternative to traditional ticketing and concession technology. Through accessories like smartwatches, stadium guests can access all contactless experiences, including their tickets, wallet, and more.

These devices offer even further convenience compared to other smart devices, as they’re immediately accessible. Guests don’t even need to take a device out of their pocket; while only saving a few seconds, that time builds up across a guest’s experience to thoroughly streamline their process.

Harnessing Stadium Technology Trends

From efficient WiFi networks to advancements in biometric recognition, the football fan experience is rapidly evolving. As fans desire exciting new experiences, it’s up to stadiums to match expectations.

Our vast experience helps power IoT football stadium solutions across the United States. We proudly support the biggest games, wherever they are. Contact us today to learn more about our intuitive stadium solutions.

Smart stadiums and arenas have leapfrogged convention centers with their technological capabilities. Whereas many convention centers remain stuck within dated design archetypes, smart stadium solutions are pushing fan experiences forward at venues across the nation. In order to keep up with attendee expectations, convention centers need to adapt.

Read on to learn how the internet capabilities of smart stadiums have often eclipsed features found in many convention centers. Then, explore which smart stadium solutions conference centers should also consider implementing.

How Has IoT in Smart Stadiums Advanced Past Convention Centers?

Thanks to a combination of higher funding and fan interest, stadiums have evolved their IoT capabilities. Stadium fans have high expectations for connectivity while watching their favorite team. Today, any stadium lacking these capabilities risks disappointing fervent sports fans. For stadium owners and operators, strong Internet connectivity is an absolute necessity.

Convention center attendees are beginning to expect their events to offer similar connectivity. Because most convention centers lack these capabilities, implementing IoT connectivity solutions can distinguish a convention center as an industry leader. Innovative connectivity can also serve as a selling point for your property, helping book bigger and better events.

Leveraging Smart Stadium Solutions For Modern Convention Center Design

Here are just a few ways stadiums use smart building solutions, and how these capabilities can extend to convention centers.

Use IoT Devices to Gain Insights Into Guest Experience

Before the dawn of connected devices, coordinators had a far harder time setting up stadiums and events for the best guest experience. Guest feedback was available via word of mouth and print surveys. Evaluating event layouts and success, however, came down to feel and best practices, rather than analytics.

Connected solutions revolutionized stadium planning. By utilizing IoT devices, stadiums can monitor, analyze, and generate insights to optimize guest experience and engagement.

Stadiums track guests through a variety of means. Many smart stadiums offer experiential apps, helping fans explore player bios and up-to-date scores. These apps also allow stadium organizers to track visitor movement, with permission from users.

Other stadiums track visitors through engagement with digital kiosks. Tracking through kiosks helps stadium coordinators pinpoint which areas garner the most traffic, and when.

These same insights are also valuable for convention centers. Centers can leverage tracking through aforementioned technology or utilize convention-centric solutions such as RFID name tags. Whatever the tech, analytics help improve convention center design. Analytics from IoT devices help convention planners optimize their layouts to best support guests and create flow.

Improve Wayfinding for Event Staff and Attendees

Stadiums can also provide cutting-edge wayfinding to their guests. At smart stadiums, navigation is as easy on the first visit as it is on the thirtieth. Modern venues often combine software and signage to streamline wayfinding.

The same apps that track guest experience can also provide guests with interactive, digital maps of a stadium property. Intuitive digital maps allow for GPS navigation to specific stadium storefronts, similar to a car’s navigation system.

Stadium signage also supplements guests journeys through a stadium, in tandem with navigation apps. Signs provide additional reinforcement, reassuring that fans are on the right track as they navigate from their phones.

Because convention center layouts change from event to event, wayfinding is valuable to event attendees and staff alike. Digital maps can put staff back on track if they become lost within a new event layout. Attendees, meanwhile, can explore sprawling spaces with ease, targeting booths and exhibits where they want to prioritize their time.

Create Immersive Convention Center Experiences

Smart stadiums bring diverse, engrossing experiences to their fans. From seamless social content sharing to augmented reality, stadiums constantly innovate to improve the sports viewing experience.

Like smart stadiums, convention centers can focus on making their exhibitions completely immersive experiences. Opportunities for social media content, augmented reality, and more are just as applicable to convention center spaces as stadiums.

The Importance of Reliable Convention Center WiFi

All the above smart building solutions have one thing in common: they need a reliable, powerful WiFi network to run properly and efficiently.

Insights from tracking, whether from a kiosk or mobile device, are uploaded to the cloud through an Internet connection. Wayfinding apps can only connect to up-to-date maps and GPS while online. Social networks, augmented reality, and other attendee experiences similarly depend on an Internet connection.

The key to a smart convention center, then, is a trustworthy WiFi network solution, like one from HN. Once implemented with the appropriate bandwidth for your convention center’s size and scope, WiFi provides limitless opportunities to boost the convention center experience.

Equipping Your Smart Convention Center With WiFi Solutions

Many convention centers have immense room to grow with their technological capabilities. Whether via offering a more immersive guest experience or leveraging attendee analytics, convention centers can improve their attendee experience by using smart stadiums as an example. Whatever the improvement, convention centers need the support of an adaptable WiFi network.

We specialize in providing high-bandwidth WiFi networks for convention centers. Our team of professionals can help design, install, and manage your convention center’s network, allowing you to focus on running great events. Contact us today and request a consultation.

Going to a football game is an exciting experience for anyone — whether an attendee is a die-hard, rocking face paint type of fan or a casual fan just there to enjoy the stadium. As exciting as football stadiums and games can be, fans are constantly craving ways to make the event even more enjoyable and original.

In recent years, the use of stadium-specific mobile apps has emerged as a new technological trend to improve stadium experiences for fans. Apps act as somewhat of a modern-day event program — a place to obtain all of the information needed to have a good time and get the most out of a visit to the stadium.

These apps also offer an opportunity to communicate and connect directly with fans, offering them deals and discounts, showing different statistics, and fostering a positive community element to the fandom. Let’s take a look at the specific benefits of football stadium apps.

Five Key Benefits to Football Fan Apps

Although by no means an all-encompassing list, each of these five features of football stadium apps provide massive utility to dedicated and casual football fans alike, while also offering key benefits to those hosting the events.

Streamlining and Personalizing Fan Stadium Access With Digital Tickets

Football stadium apps allow fans to use a digital ticket when they enter the stadium. It’s incredibly easy and convenient as it helps fans save on wait time when arriving — but perhaps more importantly, digital tickets cut down on unnecessary waste costs for stadiums.

Moreover, digital tickets give stadiums a direct line of access to the fan, meaning that teams can interact with their fans after they enter the stadium. Apps can help facilitate sending fans a personalized greeting, making their experience feel personalized and unique. They can also show an interactive map of the arena or offer directions to the fans’ seats, allowing for seamless navigation throughout the stadium. Having these modern features can help to ease visitors’ stress while getting settled in for a game and make the entire experience more enjoyable and memorable for fans.

Using Apps for Ordering Food at a Stadium

Let’s be honest — what’s a trip to a sporting event without a big hot dog or your favorite beverage? A stadium food app can help ease the waits that fans can face while trying to get refreshments.

By skipping physical lines, fans are able to enjoy the game without feeling like they’re wasting their time standing around, thinking about plays they might miss. An app for ordering food at the stadium is a game-changer — no pun intended.

In addition to helping quell down on wait times, these apps can also help promote concession sales within the stadium. As they order online, more fans can access concession facilities at once — increasing the potential of maximum revenue.

Checking Scores and Statistics Around the League

Imagine a fan having a personalized scoreboard in their pocket — following their favorite players and rivals, their own personal experience tailored to the information they want and desire. This kind of inclusive access is a key feature of what stadiums apps can provide.

People who attend games are typically deeply involved in their fandom — and those are the types of fans who obsess over scores and statistics. Through the football stadium mobile app, teams are able to provide immediate updates on what’s going on in the game and across the league, allowing fans to be fully immersed in the experience.

Watching Breathtaking Highlights

The stadium experience goes beyond tracking stats – fans want to watch highlights of their favorite plays by their favorite players. Before the world of stadium apps, if a fan missed the replay of a play on the scoreboard, they had to wait till they got home and watch a replay on SportsCenter.

With football stadium apps, teams have a direct line to their fans to provide highlights in a timely manner, allowing them to endlessly relive the moments they just witnessed on the field. These apps allow fans to not only have a better sense of what’s happening on the field but also see how the rest of the world is viewing the game.

Sharing Stadium Pictures and Memories

What is a fandom but a big community — and a stadium provides the opportunity for that community to gather. Everyone is decked out in their favorite gear, from customized swag to vintage jerseys, interacting with fellow fans young and old. These interactions foster fans to take photos and remember their time in the stadium.

A football fan app encourages this behavior further, and provides a direct line to upload photos to the team and stadium. Fans can take selfies or photos of each other and post them to the group community — potentially putting themselves on the big screen, or on the team’s social media itself.

Teams are nothing without their fans. Providing a platform through a stadium app to share pictures and memories shows respect for that community and encourages them to gather and come back.

Powerful WiFi Is the Foundation for the Football Stadium App Experience

Of course, none of these engaging experiences can happen without a strong foundation. In the case of football stadium apps, a strong WiFi connection is vital to making any of this work. Ordering food, watching highlights, sharing memories — each of the features that stadium apps provide are impossible without the proper internet connection.

In fact, smart stadiums are industry-leaders in network connectivity, showing convention centers how they can transform their own experience through smart solutions. With such potential, stadiums need a WiFi provider they can trust.

Leverage Stadium WiFi Solutions

We provide WiFi solutions with the stadium and fan in mind, offering a robust and innovative system that keeps people connected, fostering a community of fandom through technology. Our solutions are scalable to stadiums of all sizes, built from the ground up for your specific needs.

Looking to implement stadium apps yourself? Get started on implementing your foundational stadium WiFi and contact us today.

When people think about WiFi access, they often think about connecting their phones or laptops to networks at home, work, or somewhere like a coffee shop. However, an often overlooked situation is the logistics of curating WiFi systems for live events with a high volume of attendees, such as concerts and music festivals.

For concerts and other live events, WiFi access is crucial for both performers and audiences alike. Venues have adapted their approach and now install WiFi systems and smart technologies that can handle the large numbers of users and network traffic expected during a major event.

Read on to discover the many ways in which WiFi is being used at concerts, both indoors and outdoors, and to learn about some of the considerations venues need to make when curating their own WiFi infrastructures and smart technology systems.

• Why Do Venues Need WiFi Services?
  • WiFi Is a Necessity for All Live Events
  • WiFi Services Allow More Monetization Opportunities
  • WiFi Services Can Help Venues Run Efficiently
• How Can Venues Provide Sufficient WiFi Coverage?
  • High Bandwidth
  • Multiple Skillfully Placed Access Points
  • Appropriate Channel Width
  • Captive Portals

Why Do Venues Need WiFi Services?

A venue’s primary source of income comes from booking successful events. In order to establish a loyal and returning customer base, venues must offer quality services that meet the needs of the promoters, performers, and attendees.

After all, happy customers are repeat customers. One of the best ways to keep your customers happy is to provide them with strong and stable WiFi access. Here are four reasons why your venue needs reliable WiFi services.

WiFi Is a Necessity for All Live Events

Most people nowadays love to share their life experiences on multiple social media outlets. Sharing photos and videos has become one of the strongest motivations for people to attend live events. Part of the draw of an artist or a concert includes the social capital attendees will gain from participating in the live event.

Music Fans are Willing to Pay for Live Coverage

Nowadays, people are willing to pay for live streams of events – from music performances, to Twitch gaming streams. As a tool to promote a larger audience, live streaming can provide a wonderful gateway for fans to participate, even when they are physically unable to attend – as the whole world learned during the Coronavirus pandemic.

Live Sports Events Require Massive Data Use

The average American consumes 3.64GB of data per day. Users within stadiums consume similar amounts of data — however, when you go to a live sporting event, the number of users increases exponentially. Stadium Tech Report found that on average, each user at Super Bowl LIV in Miami consumed 595.6 megabytes of data over the course of the game — adding up to 26.42 terabytes of total data consumed.

As you can see, having a reliable and stable WiFi connection is now a requirement for all types of live events. Performers and live coverage event promoters expect it, and attendees demand it.

WiFi Services Allow More Monetization Opportunities

A common practice among many businesses is to offer customers the ability to log in to their WiFi networks in exchange for some personal information, or to watch an advertisement clip. The revenue opportunities that venues can take in during an event attendees’ WiFi login process is a major factor to consider.

Opportunity to Collect Customer Data

When customers log in to your venue WiFi, you can collect useful contact information like their name and email address. The data is extremely valuable, as it allows you to quickly create a database of potential customers you can reach out and market to for future events, provided you seek customers’ consent before doing so.

The login process is a perfect opportunity to engage with your attendees and gain insight into their profiles and interests. Through the consumer login process, and consistent with your privacy policy, which you should make available to customers, you can gather information such as the types of devices used to connect to WiFi and leverage the interests of individuals to target advertising for upcoming events. This process is also helpful in creating and supporting and anticipating guests’ needs.

With this data, you can offer more personalized content and experiences to enhance the entire live event experience.

Offer Partnerships With Event Promoters

Events and artists make a big chunk of their revenue from selling merchandise. The WiFi login portal page for your event is an excellent platform from which to advertise and sell merchandise.

There’s partnership potential where a venue might help the artist or event planner to market and sell their merchandise through its WiFi login page — a great way to generate additional revenue for the venue while also providing value to the event promoter.

Cross-Selling and Upselling Events

Another way to monetize your venue WiFi is cross-selling and upselling current and future events. Today, most event sales and purchases are accessible online — so if someone is attending a concert at your venue, you can use the opportunity to upsell them on VIP tickets or exclusive online merchandise. Or, if they’re attending a conference, you can cross-sell them on future events that might interest them.

Increased Marketing Partnership

By offering WiFi services, you are opening up your venue to increase marketing partnership opportunities. Businesses always look for new and innovative ways to reach their target audiences. You can provide businesses with the ability to brand their login page, advertise their products and services, and even offer coupons and discounts.

WiFi Services Can Help Venues Run Efficiently

Every business owner knows that controlling costs is one of the keys to running a successful operation. There are many different ways to save money by pairing various smart technology functions with your venue’s WiFi system.

IoT Enablement Smart Technology Tracking Features

When a customer connects to a venue’s WiFi network, the venue can track that customer’s movements and behavior. This information can help venue managers understand what areas of the venue are used the most, what times of day are busiest, and even how long customers spend in each area.

Using Tracking Features to Improve Customer Experience

The information gathered from tracking a customer’s location can be used to adjust and improve the overall customer experience. For example, if a venue sees a high amount of foot traffic in one area compared to another, they may decide to move some of their furniture or displays around to encourage more traffic in the less popular area.

On the other hand, if they see that customers are only spending a few minutes in one area but much longer in another, the venue may decide to add more seating or make other changes to encourage customers to spend more time in that location.

Helping Venues Save Money

WiFi services can also help venues save money by reducing energy costs. Many newer routers and access points come with energy-saving features that can make a big difference to your bottom line.

For example, some devices will automatically power down when they’re not in use or go into standby mode when there’s no activity. These features could lead to savings on your electric bill each month.

How Can Venues Provide Sufficient WiFi Coverage?

One of the most common complaints from event attendees is that they can’t get a good WiFi signal. It is crucial for venues to consider how they can ensure strong, reliable WiFi that can handle many users at once. There are many factors that are essential for a venue to be able to provide good WiFi coverage.

High Bandwidth

One of the most important factors for good WiFi coverage is high bandwidth. Higher bandwidth means more data can be transferred per second, which is essential for many users who may be streaming video or working on tasks requiring a lot of data transfer.

Multiple Skillfully Placed Access Points

Another vital factor is multiple skillfully placed access points. Having multiple access points ensures that there are no dead spots in the coverage area and that all users can connect to the network regardless of where they are in the venue. This feature is crucial for outdoor concert WiFi installation in particular, due to the fact that it can be challenging to place access points in optimal locations while ensuring they remain protected from the elements.

Appropriate Channel Width

For multiple access points to work well together at a venue, they must be configured with appropriate channel widths. Channel width refers to the amount of spectrum available by the Access Point. A wider channel width means more data can be transferred, and the network can support more users. Wide channels are crucial to allow for the transfer of large amounts of data and the high numbers of users at event venues.

Captive Portals

Finally, captive portals are essential for ensuring only event-goers have access to your network. Captive portals are landing pages that are displayed to users when they try to connect to a network. They typically require users to log in or register before they can gain access to the internet. This system prevents outsiders from hijacking your bandwidth and ensures your WiFi connection is dedicated to only your event attendees, performers, and employees.

Update Your WiFi System Professionally

A strong WiFi system is no longer a luxury for businesses — it’s a necessity. In areas like stadiums, arenas, and other concert halls or venues, people constantly use their devices for everything from work to streaming entertainment, sharing their experiences, and connecting with others. If your venue doesn’t have a reliable WiFi system to accommodate those needs, you risk losing out on potential customers.

We understand that every business is different, so we work with each of our partners to create a tailor-made solution that meets their specific needs and budget. Whether you need to upgrade your existing system or install a new one from scratch, we can help to generate a solution. Contact us today to learn more about our services.

Protect Fans in Stadiums Using Innovative IoT Safety Technology

The use of IoT technology in stadiums can play a significant role in promoting fan safety at sporting events and other live performances. By implementing capable IoT technology, stadiums can take considerable steps to improve and promote venue security amidst common concerns.

• Using IoT Technology to Diminish Fan Safety Issues in Stadiums & Venues
• Game Disruption Due to Fights in the Stands
• Game Disruption Due to Fans Rushing the Field
• Game Disruption Due to Audience Accidents
• Game Disruption Due to Weather Emergency Events
• Game Disruption Due to Illegal Entrances
• Game Disruption Due to Slow Audience Entry
• Game Disruption Due to Parking Lot Congestion
• Game Disruption Due to Cyber Attacks
• Other Benefits of IoT Technology for Stadiums

Using IoT Technology to Diminish Fan Safety Issues in Stadiums & Venues

Live events at stadiums require a great deal of coordination to ensure events proceed without any technical problems and that the safety of spectators is not compromised. Unfortunately, there are several ways that things can go wrong, putting everyone in the stadium at risk.

Game Disruption Due to Fights in the Stands

One of the most common disruptions during sporting events are fights that break out among fans in the stands. While security personnel can do their best to keep an eye on things, it often takes more work to spot a potential fight before it happens. As a result, safety at sporting events has always been a concern for stadium managers.

How IoT Technology Can Protect Against Fights in Stands

IoT solutions like video surveillance and crowd analytics can help stadium personnel identify potential fights before they start. Video surveillance cameras equipped with facial recognition software can identify known troublemakers in a crowd and alert security to their presence.

Crowd analytics can also use data from various sources, including social media, weather reports, and ticket sales, to predict when and where problems are likely to occur. By being proactive and using IoT technology to identify potential threats, stadium personnel can help prevent fights from happening in the first place.

Game Disruption Due to Fans Rushing the Field

Another common disruption during live events is when fans rush to the field or the stage during the event. While this may seem like harmless fun, it can often lead to severe injuries for both fans and players. In some cases, it can even lead to property damage as fans try to tear down equipment in their excitement.

How IoT Technology Can Protect Against Fans Rushing the Field

By installing sensors around the perimeter of the field, court, and stage, stadium personnel can be alerted as soon as someone tries to breach the security barrier. This gives them time to intervene and stop the person before they enter the “safety zone” where the performance or the game occurs. Additionally, by using data from previous games, crowd analytics can predict when and where fans are most likely to try and rush the field so that security can be increased in those areas.

Game Disruption Due to Audience Accidents

Accidents happen. But when they happen at a sporting event or live performance, they can often disrupt the game and cause delays while emergency personnel respond. Safety during events is difficult to manage because of the many people in attendance. In the past, it was up to the surrounding audience to notify security or emergency personnel of an accident. But with IoT technology, that’s all about to change.

How IoT Technology Can Protect Against Audience Accidents

With IoT technology, stadium personnel can quickly identify when someone has fallen and needs assistance. IoT-enabled sensors can be placed throughout stadium concourses and stairwells that detect when someone has fallen down. This information is then relayed to a central command center where emergency personnel can be dispatched immediately. This safety feature helps ensure that accidents are dealt with quickly and frees up security personnel who would otherwise have been called upon to respond.

Game Disruption Due to Weather Emergency Events

Mother Nature doesn’t always cooperate with event planning. Severe weather strikes during a live event can often lead to delays or even cancellations as spectators seek shelter from the storm.

How IoT Technology Can Protect Against Game Disruption to Weather Emergency Events

With IoT technology, stadium personnel now have a way to monitor weather conditions in real-time and take action accordingly. By installing sensors around the stadium that measure wind speed, precipitation levels, and lightning activity, venue staff can get an early warning when severe weather is on its way. This information can then be used to decide whether to delay or cancel the event — decisions that could help keep spectators safe from harm’s way.

Game Disruption Due to Illegal Entrances

A major problem that stadium owners face is illegal entrances. This refers to people who either sneaked into the stadium without paying, bought forged tickets, or purchased tickets but have yet to sit in their assigned seats. Not only does this cause problems for venue security, but it also disrupts the game for paying fans trying to watch from their seats.

How IoT Technology Can Prevent Illegal Entrances to Stadiums

One of the most common stadium safety tips is incorporating IoT technology to track people as they enter the stadium. By installing sensors at all entrances, security personnel can quickly identify anyone who has entered the stadium without a ticket. The facial recognition information can then be used to eject the individual from the premises.

Game Disruption Due to Slow Audience Entry

Another problem that often plagues stadium owners is slow audience entry. This occurs when fans take their time entering the stadium, causing congestion and delays. This can be inconvenient for fans trying to get to their seats in time.

How IoT Technology Can Prevent Slow Audience Entry

IoT can help with this problem by providing real-time data on crowd density. Fans can be processed quickly and efficiently by having multiple electronic check-in points and online verification options. It not only helps to reduce congestion, but it also helps to improve security by allowing stadium personnel to track who is entering the premises. Venue owners can also leverage electronic signage to help first-time attendees find their seats more quickly and efficiently.

Game Disruption Due to Parking Lot Congestion

The parking lot is often one of the most congested areas of a stadium on game day. It can be the primary reason preventing fans from getting to their seats in time. Having all audience vehicles stuck in a car-to-car traffic jam in search of available parking spots can also increase the risk of causing car accidents.

How IoT Technology Can Prevent Game Disruption due to Parking Lot Congestion

IoT technology can alleviate this problem in several ways. By installing automatic license plate scanners at all parking lot entrances and exits, patrons can enter and exit venue lots without stopping to purchase and validate their parking tickets. Online reservation systems can also help fans find and reserve parking spots in advance. This not only helps to reduce congestion, but the feature also helps to improve security by allowing stadium personnel to track who is entering and exiting the premises.

In addition, security cameras can provide real-time data on parking lot conditions. By installing sensors in the parking lot, stadium personnel can quickly identify areas of congestion and direct fans to available parking spots. All these features eliminate vehicles from idling in the parking lot and help minimize the risk of accidents.

Game Disruption Due to Cyber Attacks

With more and more devices connected to the internet, stadiums are increasingly vulnerable to attacks from hackers. These attacks can disable scoreboards, concession stands, and other critical systems, such as WiFi log-in portals, blocked online verification processes, and electronic check-in stations. These attacks prevent an event from beginning on time and put customers’ personal data at risk — the FBI even advised athletes at the 2022 Beijing Olympics to bring a temporary cell phone to avoid cyber attacks including data theft and installation of malware.

How IoT Technology Can Protect Against Cyber Attacks

To avoid this problem, stadium owners can use IoT technology to monitor their systems for signs of intrusion. Having multiple layers of web security protections, such as WPA3 encryption, antivirus programs, firewalls, and a secure two-factor log-in portal to access the stadium’s WiFi system can significantly reduce the risk of a successful cyber attack.

Other Benefits of IoT Technology for Stadiums

In addition to the safety benefits, IoT can bring several other advantages to stadiums. They can help elevate the customer experience by providing interactive experiences, such as digital signage that can guide fans to their seats or offering order-ahead and in-seat concessions ordering.

IoT can also help stadiums save money by reducing energy consumption through smart lighting and temperature control systems. In the long run, these benefits can help stadiums improve their bottom line and become more sustainable businesses. And most of all, it can also help generate extra income and provide data to improve better usage of the venue space.

The Leading IoT Technology Provider to Stadium Events

We understand that the safety of your fans is always a top priority. That’s why we offer a variety of IoT technology solutions specifically designed for stadiums and other large venues. From managed WiFi to self-service kiosks, we have the answers you need to keep your fans safe and informed.

With over 40 years of experience in the hospitality and entertainment businesses, we have the knowledge and expertise to help make your stadium a safe and enjoyable place for everyone. Our team of experts will work with you to assess your specific needs and develop a customized solution that meets your unique requirements. Contact us today to learn more about how we can help make your stadium safety a priority for your fans.

Designing Stadium WiFi to Support Smart Stadium Advancements

Providing WiFi at a sporting event is no longer a luxury; today, smart stadiums are defined by their access to the internet and the unique experiences that connectivity provides to guests. For stadiums to excel with modern consumers, they need to leverage smart WiFi designs, built by professional technicians.

When considering upgrading your stadium WiFi system, it is important to explore not only the technical solutions to providing stronger connectivity to fans, but also how to leverage that connectivity to drive positive experiences and increased revenue.

• Why Do Stadiums Need to Prioritize WiFi Design for Responsive WiFi
  • Better Organic Advertising Through Fan Social Media Engagement
  • Improved Stadium Experience Across Consumer Demographics Using Football Fan Apps
• How to Design WiFi Coverage for Stadiums & Arenas
  • Leverage the Appropriate Bandwidth
  • Locate Dead Spots Throughout the Venue
  • Invest in Proper Network Security Measures
• Implementing Stadium WiFi Design

Why Do Stadiums Need to Prioritize WiFi Design for Responsive WiFi?

Gone are the days where fans go to stadiums just to watch a game — today, fans crave a holistic experience when they pay a premium to watch their team live. Whether in baseball parks, basketball arenas, or football stadiums, fans expect far more than a live sporting event; WiFi is intrinsically linked to these new experiences.

Here are just a few of the advancements stadium fans expect with their ticket — and why responsive WiFi design is essential to each.

Better Organic Advertising Through Fan Social Media Engagement

Social media engagement has risen as an essential way for businesses to gain free, organic marketing. Through strategies such as hashtag campaigns, photo opportunities, and community management, brands can encourage and spur interaction with social media users, leading to higher views on posts and potential conversions into customers.

Encouraging social media engagement is vital for stadiums. With effective marketing, stadiums can leverage QR code implementation, sharing online polls about game events, and even the potential to be featured on a stadium screen to get fans talking online.

Of course, for fans to access social media in stadiums, venues need to ensure access to a responsive, reliable WiFi network. Without thoughtful stadium WiFi design, fans won’t be able to access social media; even with solid in-stadium marketing, fans will grow frustrated at their lack of ability to participate in campaigns. This leads to a decrease in fans participating in organic marketing, which may cost sponsored businesses the potential of new customers. In turn, responsive WiFi needs to be a priority.

Improved Stadium Experience Across Consumer Demographics Using Football Fan Apps

For modern stadiums, fan experiences are intrinsically linked to IoT. Through football stadium fan apps, venues can streamline access to tickets, can help attendees order food, let hardcore fans check scores around the league, and more. Creating an integrated environment within the stadium can allow for a more positive fan experience as well as bolster points of sale throughout the venue, potentially driving greater revenue. These app features provide technological advancements that range from quality-of-life improvements to fundamental changes in how fans view the game — offering impressive utility to casual and die-hard attendees alike.

Again, a stable network connection is essential to accessing these smart stadium capabilities. Skillful stadium WiFi design makes all of these features easily accessible, turning them from superfluous benefits to integral parts of the stadium experience. Plus, as fans turn to social media to showcase their immersive new experiences in real-time, your venue gains even more productive social media engagement.

How to Design WiFi Coverage for Stadiums & Arenas

With so much of the modern stadium experience relying on internet connection, it is clear why skillful WiFi network design is essential to stadiums. Typical mobile carriers are not sufficient enough to handle the data demand of a high-volume event. How, then, can stadiums and arenas design WiFi coverage to extend reliably throughout a stadium?

To ensure effective coverage, venues should consult the experts. Using a team specialized in smart stadium technology, stadiums can leave design to highly-skilled, experienced technicians who know how to circumvent typical pain points. Here are some of the strategies knowledgeable technicians will use when designing stadium WiFi.

Leverage the Appropriate Bandwidth

Bandwidth is key to providing consistent, reliable WiFi access in stadiums and arenas. Referring to the maximum amount of data transmitted over an internet connection in a given amount of time, outdated stadium networks are often overloaded by users due to low bandwidth. Without the bandwidth to support enough users, networks slow down, and occasionally stop working altogether.

A skilled WiFi technician can calculate the exact bandwidth needs of a venue based on venue size and maximum capacity. Needs will vary depending on the scale of your stadium or arena — experts can determine exactly what is necessary and generate a solution customized to your venue’s needs.

Locate Dead Spots Throughout the Venue

WiFi signals rely on transmitting invisible connective waves across space; in turn, they need the space to actually transmit and reach devices. Dead zones, or areas in a venue that a WiFi signal doesn’t reach, occur when that space is obstructed or extended beyond what a signal can handle. These can occur due to obstacles like thick walls, bulky metal furniture, and high distance between WiFi access points.

It can be quite simple to locate WiFi dead zones; what’s harder is fixing them. Whether manually or using software, a WiFi expert can pinpoint where WiFi cuts out and determine how to fix it; potential solutions include moving an obstruction, moving an access point, or installing an additional access point to ensure reliable coverage.

Invest in Proper Network Security Measures

Sometimes, even with appropriate bandwidth and minimized dead spots, networks can experience slowdown. These issues can often be traced back to security breaches. Bad actors know stadiums are ripe locations for public WiFi access — whether for their own personal WiFi use or stealing user data, stadiums need to protect themselves from these users.

There are several techniques stadiums can use to increase network security. Networks can leverage captive portals, landing pages displayed to new users within a network requesting information such as name or ticket number, to keep unwanted users out. Stadiums can also implement content filters, restricting access to websites with questionable security.

Implementing Stadium WiFi Design

Efficient WiFi network design is absolutely essential to modern stadiums. From social media engagement to online concessions, so many of the features fans crave hinge on a strong internet connection within the venue itself.

Looking to optimize the WiFi design in your stadium or arena? We are a leading provider of smart stadium solutions. Our team has handled some of the largest football stadiums in the country — experienced at bringing thorough WiFi design to venues of all shapes and sizes, from installation to management. Contact us today and learn how we can help innovate your stadium.

The stadium experience is changing, and so are fan expectations. In a study from Oracle, fans consistently ranked technology as a key subject of importance across major sports — ranking higher than both entertainment & traditional amenities. Today, offering exciting technological advancements to visitors is essential for stadiums to remain competitive & relevant.

IoT is an essential tool in upgrading the technology of your stadium. Discover what exactly falls under the term IoT, what type of IoT technology can be used in stadiums, and 5 essential applications to satisfy and impress fans.

• What is the Internet of Things (IoT)?
• What Types of IoT Technology Can Be Used in Sports Stadiums?
• 5 Essential IoT Applications for Smart Stadiums
  • Increasing Fan Social Media Engagement
  • Adaptive, Responsive Stadium Wayfinding 
  • Improving Overall Fan Experience
  • Smarter, Efficient Facilities Management
  • Implementing Reliable, Expansive Stadium WiFi

What is the Internet of Things (IoT)?

The Internet of Things (IoT) refers to the massive, interconnected network of physical devices loaded with sensors, software, and any other technology leveraged to exchange information over the internet.

Obviously, this definition is expansive, encompassing a wide variety of devices and technology. IoT may include routers, modems, cellphones, and even smart homes & cars — all of this technology falls under the diverse umbrella of IoT.

What Types of IoT Technology Can Be Used in Sports Stadiums?

Considering the term’s broad definition, the types of IoT technology that can be used in stadiums is also incredibly expansive. Potential examples include:

• High Bandwidth WiFi Routers to support various stadium network capabilities.
• Mobile Check-In Devices for online, connected guest ticketing.
• Smartphones Connected to Stadium Apps for diverse fan experiences.
• Smart Sensors to streamline overall stadium management and energy consumption.

Because IoT devices can be so diverse and versatile, use of IoT technology in stadiums matters less about what technology is used and more about how that technology is used.

5 Essential IoT Applications for Smart Stadiums

Leveraging intuitive IoT technology into your stadium design can increase ROI, supercharge fan engagement, and increase your property’s bottom line. To turn your venue into a smart stadium, effective, smart applications of IoT devices are essential.

Here are 5 essential ways to leverage IoT technology in your stadium, alongside the technology necessary to implement them.

Increasing Fan Social Media Engagement

Social media engagement serves as a key way to invest fans in the stadium experience, leading to greater fan satisfaction and organic, word-of-mouth marketing. To allow seamless, intuitive access to social media, however, stadiums need to leverage IoT technology.

Fans should be able to access social media from their devices from anywhere in your stadium — from their seats to souvenir shops. In turn, stadiums need to skillfully leverage WiFi router & access point placement to keep fans connected.

Stadiums should also encourage fans to take out mobile devices, both during games and through calls-to-action placed throughout a venue. By consistently reminding fans when & where to post, or even driving them to the social platform directly via QR codes, stadiums ensure a high conversion rate on social media engagement. Check out our blog for further strategies for increasing social media engagement with sports fans in stadiums.

Adaptive, Responsive Stadium Wayfinding

Above everything else, fans come to stadiums to experience an event. From high-octane sports matches to heart-pounding concerts, attendees don’t want to miss a minute of the action. As stadiums grow in complexity and scope, however, fans are at an increasing risk of getting lost within stadiums — leading to potential frustration towards missed moments.

Responsive stadium wayfinding allows fans to navigate your venue stress-free. Stadium wayfinding comes in two distinct forms: mobile wayfinding and digital signage. Whatever the means, intuitive wayfinding can help exceed guest expectations for your events.

Mobile wayfinding uses real-time location tracking via guest devices to help them navigate stadiums. Access to mobile wayfinding requires a guest smart device (smartphones, smartwatches, etc.) & responsive, accurate WiFi access (routers, additional access points).

Digital signage, meanwhile, allows guests to explore stadiums via directions placed in specific touchpoints. Signage can be both interactive — allowing for touch screen navigation of virtual maps — and updated in real-time — showing updates to game scores and current wait-times at stadium concessions. Oftentimes, digital signage displays are in and of themselves IoT devices.

Improving Overall Fan Experience

IoT technology streamlines & optimizes the entirety of the stadium fan experience. Using stadiums fan apps, attendees can control diverse aspects of their visit to a stadium. Smartphones provide access to stadium concessions, digitized tickets, and even more stadium services — acting as a centralized fan experience hub.

While smart devices serve as a hub for fans, stadiums need to install additional IoT devices to allow staff to meet fan needs. Concession stands need internet-enabled PoS software and infrastructure to receive and communicate online orders. Ticketing services also need responsive connections to steadily scan and admit attendees with online tickets.

Smarter, Efficient Facilities Management

With millions of fans and dozens of yearly events, stadiums generate massive amounts of waste and consume high volumes of energy. Waste Management (WM) estimates that the four major American professional sports leagues (NFL, MLB, NBA, NHL) generate approximately 35,000 metric tons of carbon dioxide (CO2) annually — from fans’ waste activities alone. Not only does this waste hurt the environment, but overzealous energy consumption also hurts a stadium’s bottom line.

IoT-enabled facilities management can help stadiums combat wasteful practices. Online inventory management software can connect to concession stands & souvenir shops to ensure efficient utilization of supplies. Additionally, sensor-activated restrooms can turn off lights and track water use to minimize consumption.

Implementing Reliable, Expansive Stadium WiFi

Ultimately, all IoT solutions tie back to one central need — responsive, reliable stadium WiFi. Without consistent internet access, IoT devices are virtually useless; leveraging an experienced team to install a high-bandwidth WiFi network in your stadium is key to leveraging all IoT devices and capabilities.

Support Smart Stadium IoT with Internet Connectivity From Hospitality Network

We are a leading provider of stadium internet solutions across the country. Our smart stadium solutions support the cutting-edge of new stadium design — including for diverse applications of IoT devices.

Looking to jumpstart IoT connectivity in your stadium? Request a free consultation with our team and begin your smart stadium evolution today.

Mobile tickets are rapidly becoming the future of stadium ticketing. Research by the Market Research Future (MRFR) predicts that mobile ticketing will increase to a market of 7.2 billion USD by 2030, a 17.7% compound annual growth rate from 2020-2030. As the market continues to grow, stadium-owners must ask themselves — are mobile tickets worth the transition?

The answer is a resounding yes, and we’re here to help. Learn about what mobile tickets are, the numerous benefits of the technology, and how to implement mobile ticketing in your stadium.

• What are Mobile Tickets? The Rise of Mobile Ticket Apps
• Benefits of Mobile Ticketing Technology
  • Greater Convenience for Attendees
  • Faster Stadium Entry
  • Fewer Necessary Staff
  • Automated Sales Tracking & Analytics
  • Higher Sustainability
• How Can Stadiums Implement Mobile Ticketing Technology?
  • Mobile Ticket Readers
  • Reliable Internet for Guests & Employees

What are Mobile Tickets? The Rise of Mobile Ticket Apps

Mobile tickets refer to virtual tickets — ordered, paid for, distributed, and validated for stadium attendees via online or mobile devices. To handle these ticket services, attendees typically download mobile ticketing apps, specifically designed to handle all mobile ticketing services. From there, guests can present tickets to scan directly through the app or by downloading tickets to a mobile wallet.

Mobile-ticketing apps for stadium attendees are often directly tied to the platform they used to purchase their tickets in the first place. For stadium attendees, these may include Ticketmaster, SeatGeek, or StubHub. From these apps, fans can log-in to their accounts, access tickets, and present them as they choose.

Mobile ticketing is rapidly dominating the stadium industry; in 2021, the NFL mandated digital only tickets in all of their stadiums. As industry-leaders continue to champion the technology, the need to implement for all stadiums will continue to grow.

Benefits of Mobile Ticketing Technology

Mobile ticketing technology offers immense benefits for all parties involved at stadiums — including employees, owners, and attendees alike. Here are just a few of the diverse benefits of mobile ticketing technology for stadiums.

Greater Convenience for Attendees

Physical tickets add several layers of obstruction to stadium entry. Attendees need to print their tickets at home, or alternatively stop & wait at will-call before they enter your venue. Additionally, attendees need to keep tickets on their person until they reach their seats, navigating through busy stadiums without losing a rather flimsy means of entry.

Mobile tickets consolidate this process, entirely streamlining ticket processes for guests. Gaining access to tickets is as simple as downloading an app, with the potential added step of downloading the ticket natively. Meanwhile, attendees will be able to present their ticket wherever necessary throughout the stadium, as long as they have their phone.

Faster Stadium Entry

Thanks to a more consolidated process, mobile tickets also allow for easier stadium entry. Equipping staff with scanners, entrance for each attendees takes a matter of seconds; simply scan, register, and move on. Mobile ticketing technology cuts down on lines and allows fans to get to their seats as soon as possible.

Fewer Necessary Staff

Because they allow for streamlined stadium entry & a minimized need for in-person ticket booths, mobile tickets also lead to fewer staff members necessary for stadiums. Reducing staff can save stadium-owners money that they can then contribute to other smart stadium IoT solutions — further increasing automation and improving the stadium experience for fans.

Automated Sales Tracking & Analytics

Mobile ticket readers are inherently connected to the internet — meaning stadiums can update information about ticket sales and venue attendance in real-time. If a fan buys an online ticket right outside of the stadium, they will immediately be able to enter without obstruction. Stadiums can also plan to start events when attendance hits a certain threshold.

With integrated data, stadiums can also better analyze patterns within attendance. Comparing when fans arrive for different types of events, stadiums can better prepare their staff for various rushes and understand when to market what services within a stadium.

Higher Sustainability

Whether printed at home or given out in-stadium, physical tickets create an immense amount of waste; for the most part, attendees will also throw out their tickets in your stadium, contributing to extra clean-up and garbage bags.

Digital tickets alleviate this waste and increase sustainability within your stadium. While the overall impact of physical tickets may seem minimal, saving hundreds of pieces of waste at every event over the course of a year can have an incredibly high impact. Stadiums can also feature this increased sustainability in marketing, leading to positive press.

How Can Stadiums Implement Mobile Ticketing Technology?

With such immense benefits, stadiums have no reason not to implement mobile ticketing technology. How, then, can stadiums implement the technology? Thankfully, mobile ticketing technology is relatively simple to implement, requiring two pieces of infrastructure — mobile ticket readers and internet connectivity.

Mobile Ticket Readers

Mobile ticket readers refer to the actual, physical devices used to scan and register mobile tickets. Stadiums need to have an appropriate number of mobile ticket readers for the size of their stadium to ensure smooth flow of traffic at entrances.

Stadium staff can read mobile tickets via dedicated mobile ticketing devices, or even through devices such as tablets or smartphones. Whatever the method, mobile ticket readers should swiftly, efficiently check attendees into events.

Reliable Internet for Guests & Employees

From ticket scanning and online ticket sales to accessing tickets via mobile devices, virtually every aspect of mobile ticketing technology requires a stable internet connection.

Although mobile ticketing is supposed to streamline fan experiences, inconsistent internet can make accessing mobile tickets a hassle. Fans may grow frustrated as they struggle to download tickets once they reach stadium gates, missing essential moments of their stadium experience due to frenzied network refreshes. In turn, attendees may leave a negative review for your stadium, and potentially choose not to attend again in the future.

A lack of reliable internet access can also turn employees into a target of frustration for attendees, increasing stress on the job. Fans may turn their ire with struggles to access tickets onto ticket readers; meanwhile, if a mobile ticket reader itself struggles to connect, entire lines in stadiums may get delayed and back up entrance.

Support Mobile Ticketing With Internet Network Design

With sizable benefits and low-effort implementation, mobile ticketing is an essential way for stadiums to optimize their operations. To jumpstart the process, stadiums need to ensure their internet can handle the needs of mobile ticketing technology.

We install powerful WiFi networks in stadiums — capable of supporting IoT technology including mobile ticketing. Request a consultation and start transitioning your venue into a smart stadium today